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Copy of FAQ

Shipping Information

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?

  • Orders received before 12pm Eastern will ship the same business day.

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HOW LONG IS THE SHIPPING TIME?
Standard Shipping
  • Expect delivery times of 3-7 business days.

Expedited (2-Day) Shipping

  • Orders received before 1pm Eastern will ship the same business day.
  • Available only for the lower 48 states - excluding PO Boxes, APO/FPO/DPO.

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.


CAN I CANCEL MY ORDER?
You are able to cancel your order if the order is not already shipped! If the item has already shipped, we cant cancel anymore. To cancel the order just write us at support@bakers-love.com.

I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at support@bakers-love.com. 

MY ITEM ARRIVED DAMAGED 
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If this happens to you, please contact us with:
    - Your order number.
    - A picture of the damaged product.
Once received, we'll be happy to send out another free of charge.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)

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